Motorola India sues tech platforms for ‘defamatory’ reviews
· Scroll
Motorola India sues tech platforms for ‘defamatory’ reviews as Centre tightens online regulations
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This article was originally published in Rest of World, which covers technology’s impact outside the West.
Motorola wants social media platforms to take down “defamatory” reviews of its devices in India. But the way it’s doing this has digital rights activists alarmed.
In March, Motorola’s India arm sued major companies and their platforms – Google, Meta, X, YouTube, Instagram, Facebook, and Threads – over more than 360 posts by users that allegedly portray its devices as unsafe. The American phonemaker has asked courts to order the removal of this content and also prevent similar posts from appearing in the future.
Such claims have circulated widely online for years. What sets this case apart is Motorola’s decision to name platforms as co-defendants rather than pursuing standard requests to take down specific posts.
The Indian government has been tightening online content regulations in recent years. Against this backdrop, the Motorola case could make platforms more likely to remove content quickly to avoid legal risk, digital rights experts told Rest of World.
“Motorola could have filed takedown requests with the social media platforms. … Instead, it bypassed that and chose to name them as co-defendants,” said Jayshree Bajoria, Asia associate director at watchdog Human Rights Watch. “Social...